financial institution
Matern Staffing is hiring a Bilingual Part-Time Member Services Rep (job id 2676) for a financial institution in Fredericksburg, VA.
As a Bilingual Part-Time Member Services Rep for a bank, you’ll use your strong organization and interpersonal skills and cash-handling experience to efficiently process member requests and support the financial operating functions. You will be the public-facing person members trust to process and document their important bank transactions to support their financial goals and the organization’s mission.
Salary:
- $13-$20/hr
Schedule:
- Monday – Friday 7:30 am – 6:30 pm AND Saturdays 8:30 am – 12:30 pm
What You’ll Do:
- Receives funds, posts transactions and pays out funds as requested
- Verbally confirms intended transactions with members to ensure accuracy and customer satisfaction
- Processes loan payments and savings/checking deposits from members
- Addresses inquiries on accounts, records amounts and dates of payments, checks member calculations and validates checks and/or cash payments
- Issues money orders, processes the redemption of bonds, cashes checks according to written procedures
- Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages
What You’ll Need:
- High school diploma or GED required
- Bilingual abilities (English/Spanish)
- At least 6 months of related experience
- Cash handling and customer service experience is strongly preferred
- Professional attitude and tone in writing, speaking and appearance
- Strong attention to detail with great follow-through to ensure accuracy and comprehensiveness
- Strong communication skills
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
About Our Client:
Since 1961 our client has become a full-service financial institution valuing its members’ trust, and working diligently to offer the financial services their members need and want.
About Matern Staffing:
- For over 55 years Matern Staffing has built relationships with businesses and job seekers to provide staffing solutions and job opportunities to the areas of Virginia, Maryland, and beyond. We believe that when employees and business partners succeed, families and communities thrive.
- Matern Staffing is an equal opportunity employer.
- Matern Staffing is a V3 (Virginia Values Veterans) Certified Organization.