Aftermarket Regional Manager (Southwest VA/WV region)

Matern Staffing is hiring an Aftermarket Regional Manager with a material handling company to cover the Southwest VA/WV region. As the Aftermarket Regional Manager, you’ll optimize your customer-focused skills and industry experience to ensure customers are happy and well-supported with services like maintenance, repairs, and replacement parts. You’ll be a trusting partner with customers and branch locations as you work together to make the equipment run smoothly and meet financial goals. 

This is a hybrid position covering the areas of Roanoke & Chilhowie, VA and Clarksburg & St. Albans, WV. 25% travel is expected to effectively support the assigned region.  

Salary:

• $120,000-$150,000/yr + bonus

Benefits:  

• Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match starting immediately 
• Parental leave for both moms and dads 
• Progressive paid time off and paid holidays – starting at 3 weeks of PTO in the first year 
• Growth Opportunities 
• Community Impact Opportunities 

Schedule:

• 8am-5pm, Monday thru Friday 

What You’ll Do: 

• Drives aftermarket success by setting/meeting financial goals, coordinating branch activities, and optimizing performance through Sales & Parts collaboration and financial analysis  
• Manages parts gross margins, service efficiencies, aftermarket pricing, and cure processes where needed  
• Manages work in process, open parts tickets, and open warranty tickets according to company guidelines  
• Collaborates with Parts to ensure inventory levels manage parts inventory levels align with branch and company objectives  
• Works with Service and Parts Managers to ensure internal work is performed to standard for make ready, PDI, used refurb, capitalized repairs on rentals and standard rental repairs  
• Works with HR and Managers on recruiting, staffing, employee development, training plans, performance reviews, and disciplinary actions for the region’s aftermarket team  
• Builds strong relationships with regional OEM representatives to ensure accurate and efficient recalls, field campaigns and warranty policies  
• Manages expenses and capital expenditures for parts and service departments  
• Guides and supports managers in reducing or resolving Accounts Receivable (A/R) 

What You’ll Need: 

• Previous experience in b2b equipment sales, parts/service, and aftermarket processes 
• Demonstrated ability to coach and lead to develop employees and meet operational goals 
• Active listening skills, able to collaborate effectively with teammates and stakeholders to anticipate roadblocks, resolve issues, and implement solutions 
• Strong ERP system experience is preferred 
• Proactively approaches situations with excellent time management and prioritization skills 
• Ability to travel up to 25% of the time 

About our Client: 

For over 35 years our clients has been a leader and supplier of choice in material handling equipment, automation solutions, and industrial equipment rental. Their team upholds its legacy of quality, service, and innovation while serving customers across 20 locations in the United States. 

About Matern Staffing: 

For over 55 years, Matern Staffing has built relationships with businesses and job seekers to provide staffing solutions and job opportunities to Virginia, Maryland, and beyond. We believe that when employees and business partners succeed, families and communities thrive. 

Matern Staffing is a V3 (Virginia Values Veterans) Certified Organization. 

Matern Staffing is an equal opportunity employer.